Provider Entry Criteria

We have now compiled reader votes and the successful entrants will now be asked to supply their written submission.

The following awards will be judged by a panel of industry experts. The insurers and providers are asked to submit 500 - 800 words for their entry. Please feel free to upload supporting material, but remember this will be included in the overall word count.

Below are some examples of entry criteria to help entrants shape a strong submission.

1. NEW FOR 2017: Best Added Value Service

An added value service is a service that provides support to policyholders at no extra cost via their insurance policy. Typical examples of added value services might include a virtual GP on a private medical insurance policy or an Employee Assistance Programme (EAP) on an employee benefits scheme.

In your entry you may want to think about:

  • Can your service demonstrate real impact and measurable outcomes for policyholders?
  • Evidence of specialist knowledge and the expertise of trained medical staff
  • Does your service have a real USP compared with other services out there?

2. Best Cashplan

This award seeks to reward the best company providing cash-plans to a corporate and/or individual customer base.

In your entry you may want to think about:

  • Have you developed your benefits, products and services over the past 12 months?
  • To what extent has your industry presence helped to grow the overall cashplan market?
  • Impact on intermediaries and customers - how have you helped them achieve their desired health and wellbeing strategies?

3. Best Technology Provider

This is open to companies such software providers or quotation portals.
In your entry you might want to think about:

  • How your service is helping insurers and advisers in terms of efficiency.
  • Your USP compared to similar services in the market.
  • Developments to your technology and relationships in the industry over the past 12 months (from June 2016 - May 2017).

4. Best Promotion of Protection

This award seeks to recognise the company that is doing its upmost to promote protection more widely - both to more intermediaries and to the general public.

Examples of promotions we can consider in this context include effective industry campaigns, widespread adviser training, social media buzz or anything else that has increased positive interest in our industry and the products within it. This is open to any insurer that has launched a campaign to promote protection within the past 12 months (from June 2016 - May 2017).

In your entry you may want to think about:

  • Why did you launch your particular campaign?
  • Can you share figures that demonstrate value such as analytics?
  • The impact of your campaign - what did it achieve?

 

5. Best Group critical illness

This award seeks to reward the best insurer providing a group critical illness scheme to the employees of UK employers.

In your entry you may want to think about:

  • Have you developed your benefits, products and services over the past 12 months?
  • Service and speed of pay-out at point of claim
  • Benefits and support for employees
  • Claims statistics
  • Impact on employer, employees and intermediaries

6. Best Group Income Protection

This award seeks to reward the best insurer providing a group income protection scheme to the employees of UK employers.

In your entry you may want to think about:

  • Have you developed your benefits, products and services over the past 12 months?
  • Service and speed of pay-out at point of claim
  • Benefits and support for employees e.g. effectiveness rehabilitation/return to work services
  • Claims statistics
  • Impact on employer, employees and intermediaries

7. Best Group Private Medical Insurance

This award seeks to reward the best insurer providing a group private medical insurance scheme to the employees of UK employers.

In your entry you may want to think about:

  • Have you developed your benefits, products and services over the past 12 months?
  • Benefits for an employer in a health and wellbeing strategy and how this is an attractive benefit/flexibility for different employer needs
  • Features that ensure that staff stay fit and healthy or provide them with the best, prompt care if they need to make a claim.
  • Impact on employer, employees and intermediaries

 

8. Best Individual Private Medical Insurance

This award seeks to reward the best insurer providing individual private medical insurance to employers or individuals.

How have you developed your benefits, products and services over the past 12 months?

  • Features that ensure that policyholders stay fit and healthy or provide them with the best, prompt care if they need to make a claim.
  • Impact on policyholders and intermediaries
  • How are you engaging with industry challenges - such as the increase in IPT and complementing the NHS?

9. Best Individual Critical Illness

  • Have you developed your benefits, products and services over the past 12 months?
  • Service and speed at point of claim
  • Support for policyholders
  • Claim statistics/evidence of claims philosophy

 

10. Best Individual Income Insurance

  • Have you developed your benefits, products and services over the past 12 months?
  • Service and speed at point of claim
  • Support for policyholders
  • Claim statistics/evidence of claims philosophy

11. Best Individual Life Insurance

  • Have you developed your benefits, products and services over the past 12 months?
  • Service and speed at point of claim
  • Support for policyholders
  • Claim statistics/evidence of claims philosophy

12. Best International Private Medical Insurance

This award seeks to reward the best insurer providing individual private medical insurance to employers or individuals.

In your entry you may want to think about:

  • Have you developed your benefits, products and services over the past 12 months?
  • How this product meets the needs of expats working in different territories
  • Access to prompt treatment locally or via evacuation
  • Cover features, ease of claim and access to information for policyholders
  • Impact on policyholders and intermediaries

13. Best New Product

This is open to any insurer that has released a new product in the past 12 months (from June 2016 - May 2017).

You might want to think about the following in your entry:

  • Does it have unique features?
  • What impact will it have to the UK insurance market e.g. does it solve an industry problem?
  • How well has it been communicated to advisers and are they comfortable advising on the product?