Best Added Value Customer Service (Third party):
  • Capita
  • Harley Street Concierge
  • Healix Health Services
  • Medical Solutions
  • MDG
  • MorganAsh
  • RedArc
  • Square Health
  • Working Towards Wellbeing

Best Business Development Team:
  • Holloway Friendly
  • Guardian FS
  • Legal & General
  • LV=
  • Royal London
  • Scottish Widows
  • The Exeter

Best Claims Management/Claims Team:
  • Aegon
  • AIG Life
  • British Friendly
  • Health Shield
  • Holloway Friendly
  • Metlife
  • Old Mutual Wealth
  • Scottish Widows
  • Shepherds Friendly Society
  • The Exeter
  • Unum
  • Zurich

Best Health and Wellness Offering (Group):
  • Health Shield
  • Healix Health Services
  • Unum
  • VitalityHealth
  • Working Towards Wellbeing

Best Health and Wellness Offering (Individual):
  • Aviva
  • Cirencester Friendly
  • VitalityHealth

Best Intermediary Support (Individual):
  • Steve Evans, Scottish Widows Protect
  • David Morris, Holloway Friendly
  • Georgia St Ledger, British Friendly
  • Suzanne Burt, Aviva
  • Steve Fallon, Legal & General

Best Intermediary Support Team:
  • Aegon
  • AIG Life
  • Holloway Friendly
  • Royal London
  • Scottish Widows
  • VitalityLife

Best Marketing:
  • AIG Life
  • Aviva
  • Bupa
  • British Friendly
  • Health Shield
  • Holloway Friendly
  • Guardian FS
  • Royal London
  • Simplyhealth
  • VitalityLife
  • Zurich

Best Mental Health Support Service (Group):
  • MorganAsh
  • RedArc
  • Unum
  • Zurich

Best Mental Health Support Service (Individual):
  • Aviva
  • Health Assured
  • RedArc
  • Square Health

Best Online Service Team:
  • Aegon
  • Guardian FS
  • Royal London
  • VitalityLife

Best Private Medical Insurance:
  • Bupa
  • Equipsme
  • Generali Global Health
  • National Friendly
  • The Exeter
  • Vitality Health

Best Protection Leader:
  • Steve Casey, Square Health
  • Vicky Churcher, AIG Life
  • Steve Bryan, The Exeter
  • Katya Maclean, Guardian FS
  • Craig Brown, Legal & General

Best Tech Service:
  • iPipeline
  • Pancea Adviser
  • Psyon
  • LifeQuote

Best Underwriting Team:
  • Aegon
  • AIG Life
  • Aviva
  • Canada Life (Individual Protection)
  • The Exeter
  • Guardian FS
  • LV=
  • Old Mutual Wealth
  • Holloway Friendly
  • Scottish Widows
  • Shepherds Friendly

Above and Beyond:
  • AIG Life
  • Aviva
  • British Friendly
  • Healix Health Services
  • LV=
  • Scottish Widows
  • The Exeter
  • Shepherds Friendly

Outstanding Customer Care (Individual):
  • Kristie O'Donovan, Unum
  • James Dungworth, British Friendly

Young Insurance Person of the Year:
  • Abbie Kirk, Holloway Friendly
  • Charlie Shearman, British Friendly
  • Eryn Sergeant, Cirencester Friendly