1. Best Intermediary Support Team
  2. Best Marketing Team
  3. Best Online Service Team
  4. Best Claims Management/Claims Team
  5. Best Underwriting Team
  6. Best Intermediary Support Individual
  7. Young Insurance Person of the Year
  8. Best Business Development Team
  9. Best Protection Leader
  10. Best Private Medical Insurance
  11. Customer Service 'Above and Beyond'
  12. Outstanding Customer Care Individual
  13. Best Added-Value Customer Service (Third Party)
  14. Best Tech Service (Third Party)
  15. Best Mental Health Support Service (Group)
  16. Best Mental Health Support Service (Individual)
  17. Best Health and Wellness Offering (Group)
  18. Best Health and Wellness Offering (Individual)